Articles
Customer Support Workflow Sync
Sync customer support workflows across ITSM systems with Exalate. Learn how to automate incident escalation, improve SLA compliance, and streamline support-to-dev collaboration.
Outsourced IT Service Management
Optimize your outsourced ITSM with Exalate. Learn how to connect with MSPs and external vendors, automate ticket exchanges, and maintain clear communication across different systems.
Internal Request & Service Management
Optimize your internal service management with Exalate. Learn how to synchronize internal service teams with other departments to systematically fulfill requests and improve user satisfaction.
Development Workflow Sync
Sync development workflows across platforms with Exalate. Learn how to connect Jira, Azure DevOps, GitHub, and more to streamline bug fixes, feature requests, and cross-team collaboration.
Reporting & Visibility
Improve project visibility and reporting with Exalate. Consolidate data across multiple platforms to create unified dashboards and gain real-time insights for data-driven decisions.